As sole UK mail order partner for a global manufacturer of country and casual wear, this retailer is renowned for its distinctive wax jackets. They needed to automate many manual processes which were causing bottlenecks in their order processing and delivery system, therefore impeding company growth.

 

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MSW is the UK's largest steel decking contractor. Employing more than 100 people they install more than a million square metres of steel decking each year. Many of MSW's customers are subcontractors who are quoting for the same projects, therefore most quotes are duplicated. Tracking successful outcomes and closing unsuccessful quotes was very time consuming leading to errors in forecasting and financial planning.

 

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Midlands based Key Mobility supplies power chairs, scooters and other home equipment to assist elderly and disabled people. Key Mobility recognises marketing as an important activity, but lacked the systems necessary to measure marketing effectiveness and deliver high quality customer service.